.Five9 (FIVN) has actually been actually granted the 2024 Aragon Research Study Innovation Honor for AI Call Centers and also called a Forerunner in pair of Aragon Research Entire world reports: artificial intelligence Broker Platforms in the ICC, 2025, and Intelligent Call Center, 2025. The provider was actually acknowledged as one of the most critical seller in the artificial intelligence Broker Operating systems report.At the primary of Five9’s advancement is their sight for The brand-new CX, where Artificial Intelligence Professionals and AI-empowered Person Brokers work together to provide hyper-personalized client expertises. The firm lately offered brand new developments featuring Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, identifying Five9’s lofty use innovation in market advancement and also disruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Development Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Study Globe: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Research study Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Study Globe: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 put les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Research Planet: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Call Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The NEW CX, ou00f9 Representatives AI et Agents Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Innovation Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Sight fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was also named a Leader in The Aragon Analysis Globe for Artificial Intelligence Representative Platforms in the ICC, 2025 as well as Aragon Analysis Planet for Intelligent Contact Facility, 2025. SAN RAMON, Calif.– (SERVICE CABLE)–.
Five9 (Nasdaq: FIVN), provider of the Smart CX System, has been actually called a winner of the 2024 Aragon Research Development Award for AI Contact Centers. Also, Five9 has been actually called an Innovator in pair of Aragon Research study Planet documents: artificial intelligence Broker Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025. This recognition from Aragon Investigation highlights Five9’s posture as an innovator in AI-elevated CX.
The AI Representative Platforms in the ICC, 2025 document openings Five9 as the best
important provider measured in
the document, recognizing Five9 s critical eyesight for AI-driven innovation in CX. At the core of the technology is actually Five9’s perspective for The NEW CX where Artificial Intelligence Representatives and AI-empowered Human being Representatives work together to provide hyper-personalized, uncomplicated consumer adventures. By encouraging businesses to provide transformative client interactions while reducing expenses and strengthening efficiency, Five9 is actually preparing brand new requirements for AI-powered solutions in the contact facility field.
AI is fundamental for generating extraordinary client expertises, as well as we are honored to be identified by AragonStudy as impressive for our initiatives to move the intelligent call center ahead, claimed Jonathan Rosenberg, Main Technology Police Officer and also Director of Artificial Intelligence, Five9. Our focus has been actually, and will certainly continue to be, assisting organizations supply those knowledge along with simple tools as well as capabilities. Along with each brand-new development, our company take an advance for both Five9 and also for the business as a whole.
The Aragon Research Innovation award pinpoints service providers leveraging lofty use of technology to certainly not simply conform as markets modify, but to proactively interfere with and also inform how their markets will develop. Five9 was formally presented along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research awards service.Five9’s devotion to advancement, specifically its eyesight for combinationing artificial intelligence Professionals as well as AI-empowered Human Agents, is establishing a new standard for exactly how businesses can easily provide hyper-personalized and smooth customer knowledge, claimed Jim Lundy, Founder, Chief Executive Officer and also Lead Expert, Aragon Research. This award and also document id builds on Five9’s commitment to supplying artificial intelligence advancements for CX.
Earlier this year, the business launched brand-new advancements, consisting of Five9 GenAI Center, Five9 GeniusAI, and also Five9 Artificial Intelligence Brokers, that enhance the way companies move toward CX, driving far better end results for each consumers and brokers. Concerning Five9. The Five9 Smart CX System, powered through Five9 Genius AI, offers a complete room of remedies to energy AI-elevated customer knowledge that deliver far better organization outcomes and also Deliver Happiness to CX.
Our merged cloud-native offering permits hyper-personalized client adventures as well as additional inspired workers, creating every client interaction a lot more linked, effortless, as well as personal. Relied on by 2,500 +consumers and also 1,400+ companions internationally, Five9 brings together the electrical power of artificial intelligence, our system, and our individuals to steer AI-elevated CX.For more information, visit www.five9.com. Involve along with us @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Study, Inc. and/or its Affiliates. All Civil rights Reserved.
The recognition of an Aragon Research award winner is actually not a promotion by Aragon Research of any type of supplier, product, or even company. Perspective source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What significant awards carried out Five9( FIVN) win in 2024 from Aragon Study? Five9 gained the 2024 Aragon Research Study Development Honor for Artificial Intelligence Call Centers and also was named a Leader in pair of Aragon Study Planet files: artificial intelligence Broker Operating Systems in the ICC, 2025, and also Intelligent Call Center, 2025.
What brand-new AI items performed Five9( FIVN) launch in 2024? Five9 offered Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Agents to completely transform consumer expertise control.How does Five9’s( FIVN )NEW CX sight effect customer support? Five9’s NEW CX eyesight integrates artificial intelligence Brokers along with AI-empowered Human Representatives to deliver hyper-personalized, straightforward clientexperiences while lessening expenses and boosting productivity.
What was Five9’s( FIVN) critical job in the Aragon Study Globe 2025 file? Five9was set up as one of the most critical provider in the artificial intelligence Agent Platforms in the ICC, 2025 document, recognizing their strategic eyesight for AI-driven technology in CX. When performed Five9( FIVN) obtain the AragonResearch Development
Award
?
Five9 was actually officially introduced with the award on December 10, 2024, at the Aragon Transform 2024 awards service.